Application Systems Planning

Services to assist the agency in the planning of an automated systems application development project. Services and deliverables may include documentation of the project scope, organization of the project participants, roles and responsibilities of team members, methodology and tools to be used, development of a project plan, training requirements, and evaluation criteria. top

Applications Systems Analysis

Services to assist the agency in the analysis phase of an automated systems application development project. Services and deliverables may include development of a conceptual or model system design based on the strategic information systems plan goals, data and process modeling, business transaction and procedure identification and specifications, prototyping and reporting, screen and data base identification, and new technology assessment. top

Application Systems Design

Services that assist the agency in the design phase of an automated systems application project. Services and deliverables may include installation of commercial applications software, development of custom software for business or technical systems, documentation of the information systems environment, and evaluation criteria to measure performance. top

Business Area Analysis

Services that assist the agency in defining specific business functional areas, its processes and activities, and its informational needs. Services and deliverables beyond those provided during Strategic Planning may include more detailed documentation of the business environment that can be used to better define the project scope during the systems design stage. top

Enterprise Modeling

Services that assist the agency in documenting the processes, functions, and information that enable the agency to accomplish its mission and vision as defined in its strategic plan. Services and deliverables beyond those provided in Strategic Information Planning may include a systematic representation, or data model, outlining the business processes, data relationships, recommendations for the proposed architecture, and systems migration strategy to support the strategic plan. top

Applications Software Assessment and Implementation

Services that assist the agency in evaluating commercial software packages that may meet their information processing requirements. Services and deliverables may include development of evaluation criteria based on functional requirements, development of benchmark tests and database, and documentation of the testing results. top

Joint Applications Design Facilitation

Services that assist the agency in speeding up the analysis and design process by gathering information requirements in workshops that consist of functional area staff and key personnel. Services and deliverables include initial interviews, briefings, development of agenda, JAD session facilitation and recording, and documentation of the JAD session results. top

Feasibility and Benefit/Cost Analysis

Services that assist the agency to determine whether to purchase information resources and the most cost-effective method for doing so. Services and deliverables may include a risk analysis of choosing to continue or not continue with a project, research of appropriate products or providers, an analysis of alternative approaches, development of a matrix of costs and benefits, system justification, and recommendations. top

Technology Assessment

Services that assist the agency to determine if their current processes (both manual and automated) and technology allow them to effectively collect, manage, and use their information resources. Services and deliverables may include a technical assessment of existing hardware and software capability and procedures, a technical evaluation of new and emerging technologies for meeting their functional requirements, and an evaluation of the internal and external environmental factors that may affect future policy and procedures. top

Development/Evaluation of Requests for Proposals (RFP) or Invitations for Bid (IFB) or Development of Specifications for Catalog Purchases

Services that assist the agency in developing the specifications for a purchase of information resources and evaluating the responses to Requests For Proposal (RFP's), Invitations For Bid (IFB's), or Catalog purchase requests. Services and deliverables may include documentation of services required, procurement information, background material, evaluation criteria, assessment of responses, and recommendations. top

LAN/WAN Network Planning, Design, and Installation Services

Services that provide the agency with network planning and design, telecommunications, and installation assistance for local and wide area network services. Services and deliverables vary based on customer needs and requirements. Call for quotes based on time and materials or fixed cost basis. top

Training Needs Assessment and Program Development

Services that provide the agency with training programs for new and existing information systems, commercial software packages, and analysis of information to meet program goals and objectives. Services and deliverables may include training needs assessment, instructor manuals, student manuals, train-the-trainer courses, instructor-based training courses, and multi-media computer-based training courses based on identified training delivery needs. top